Free Shipping on Most Orders*

Help, Policies & FAQs

How can we help you?

Talk to a Personal Lighting Consultant 7 days a week.

Give us a call or learn more about a topic using the links to the right.

Sales: 800-782-1967

4:00 am - 11:00 pm (PT)

Customer Service: 877-704-2425

7:00 am - 4:30 pm (PT)

For Canadian Sales and Customer Service, please call 888-235-7657.


*Free Shipping applies only to orders shipping to the 48 continental United States or to Canada that qualify and meet the minimum purchase requirement; standard shipping only and select products excluded, including freight and oversized items. Free Returns valid on select items in United States only; does not apply to freight, clearance, Daily Sale, designs with giclee art shades, Color Plus and Tiffany Color Plus brand items, or certain items with designer shades.